We regret this inconvenience but hope you understand that our concern for your safety is paramount. Thank you for being a Harbor Freight Tools customer. Or call the toll free Vehicle Safety Hotline at 1-88 (TTY: 1-80) or go to If you still believe that HFT failed to remedy the issue described above without charge and within 60 days of the date of this notice, you may file a complaint with:Īdministrator, National Highway Traffic Safety Administration, If you believe that you returned your jack stands and the store failed to provide you with a gift card within a reasonable period of time, please contact: You do NOT need to provide a receipt you only need to return your pair of Jack Stands.Directions to your nearest Harbor Freight Tools store can be found on our website at Customer Service Help: To use, customers must hand the coupon to the store cashier to scan.įollowing the lifting of any applicable “Shelter At Home Orders”, please bring your 3 Ton and/or 6 Ton Heavy Duty Steel Jack Stands, item numbers 56371, 61196, or 61197, to your local Harbor Freight Tools store to receive a Harbor Freight Tools gift card equal to the retail price of the jack stands you originally purchased (plus applicable tax). This coupon may be used toward the purchase of new jack stands, or toward the purchase of any other item in the store not subject to the coupon limitations. Along with providing the gift card equal to the retail price of the jack stands you originally purchased, Harbor Freight Tools is providing a 20% one-time use coupon see bottom of this notification. To all customers who participate in the Recall by returning their pairs of 3 Ton or 6 Ton Jack Stands item numbers 56371, 61196, and/or 61197, Harbor Freight Tools will provide a gift card equal to the retail price of the jack stands you originally purchased. The 6117 jack stands can be identified by checking the item number found on the yellow part of the label on the base of each jack stand. No other Item Numbers are involved in this recall. Pittsburgh Automotive 6 Ton Heavy Duty Steel Jack Stand Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stand Jack Stands included in this recall campaign include: As a precautionary measure, we request that you discontinue use of the jack stand(s) identified below immediately. This condition could cause serious injury for people near or under a lifted vehicle, and/or damage to property. Our records reflect that you purchased at least one of these pairs of Jack Stands.įor certain units of the Pittsburgh Automotive 3 Ton and 6 Ton Heavy Duty Steel Jack Stands there is a potential, while under load and with a shift in weight, for the pawl to disengage from the extension lifting post, allowing the stand to drop suddenly. Harbor Freight Tools (“HFT”) has decided that a defect which relates to motor vehicle safety may exist in certain Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stands (models 61196 or 56371) and 6 Ton Heavy Duty Steel Jack Stands (model 61197). This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. All unsold units that fall under the recall have been removed from stores, but Harbor Freight assures customers that it has tested all of its other jack stand models and found them to be safe for use.NHTSA Campaign I.D. "There is no way for someone to tell if their jack stand is one of the small group that has this inconsistency, so we are recalling all of the jacks that come from this one factory and advising our customers who purchased them to return them to the store (or by mail) for a gift card for the original purchase price," Hoffman said via email.Īll other jack stands from Harbor Freight have been inspected and tested for this fault, which led to the simultaneous recall of a second 3-ton jack stand model. After the NHTSA approved the recall along with Harbor Freight's proposal for contacting customers, the company began notifying the public to return the affected jack stands for a store credit. The company went through the mandatory process of notifying the NHTSA when the defect was discovered. "ver the course of the sales of these jack stands, we received 11 claims of injuries related to their use, none of them life threatening," Hoffman told R&T in an email. Harbor Freight Jack Stands Recalled for Collapsing
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